Our Commitment to You
Your relationship with us is treated with the confidentiality that you deserve. We are committed to servicing the needs of our customers, and take every reasonable step to protect your privacy.
Email Policies and Procedures
- A one-time welcome email is sent the very first time you submit contact information here.
- Invoices and Order-Related Information are sent via email after an order has been placed.
- When an order is physically ready to ship an email will be sent to let you know its on its way.
We treat your personal information the same way we would expect our personal information to be treated. Access to your information is limited to the principals of JAF Vacuums, Inc. We do not distribute or share your email or other contact information with any third parties.
We collect the minimum amount of information necessary to properly service our customers. We may contact you in certain situations (for example: an out of stock item, confirmation of order, etc.) by phone or email. We may also send a monthly discount offer to our customers if they subscribe to our monthly email offer.
We will NEVER ask for your credit card number via Email.